Terms and Conditions
Terms and Conditions - Classy Mandarin Effective Date: 01 May 2024
Quick Guide to Our Digital Playground Rules! 🕹️
Hey there! Just like any fun game or cool service, we've got a few simple Terms & Conditions to keep everything clear and super fair. By grabbing our digital goodies or signing up for a subscription, you're basically giving a high-five (agreement) to these guidelines.
One super important heads-up: Because our products are digital magic, all sales are final. But hey, if something's acting a little wonky, don't fret! We might be able to conjure up a replacement or an improvement at our discretion. We're here to help you have a great experience!
1. Acceptance of Terms By accessing, purchasing, or using any digital products or online coaching services provided by Classy Mandarin, you ("you" or "user") agree to be bound by these Terms. These Terms constitute a legally binding agreement between you and Classy Mandarin.
2. Services Offered We offer various digital products (e.g., e-books, audio files, video lessons) and online coaching services specifically designed for learning Spoken Chinese. The specific details, features, duration, and pricing of each product or service will be clearly provided at the point of sale, on our website, or in a separate agreement.
3. Intellectual Property and Permitted Use All digital products, online coaching materials, content, graphics, and any other intellectual property provided by Classy Mandarin are our exclusive property, protected by copyright, trademark, and other applicable intellectual property laws. All rights, title, and interest in and to these materials remain with Classy Mandarin.
Our digital products and materials are licensed to you for your personal, non-commercial use only. You are granted a limited, non-exclusive, non-transferable license to access and use these materials solely for your individual learning purposes.
You may not, without our prior written consent:
Share, distribute, reproduce, sublicense, sell, resell, or transmit our digital products or coaching materials in any form or by any means.
Modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works from our materials.
Use our materials for any commercial purpose or for the benefit of any third party.
Remove any copyright, trademark, or other proprietary notices from our materials.
Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action, the immediate termination of your access to our products and services (without refund), and other legal remedies.
4. Online Coaching Services
a. Scheduling: Coaching sessions will be scheduled at mutually agreed-upon times. We recommend using our designated scheduling platform [If you have one, specify here, e.g., "our online booking system" or "the link provided via email"] to book and manage your sessions.
b. Cancellation and Rescheduling Policy: You must provide a minimum of [ 24 hours' OR 48 hours'] prior notice to reschedule or cancel a coaching session. This notice must be given by email to contact@classymandarin.com or "through your account on our scheduling platform". Failure to provide timely notice will result in the forfeiture of the scheduled session, and no refund or credit will be issued for that session.
c. Participant Conduct: You agree to participate in all coaching sessions and interactions with Classy Mandarin respectfully and professionally. Any abusive, offensive, disruptive, or otherwise inappropriate conduct, whether verbal or written, will not be tolerated. We reserve the right to immediately suspend or terminate your coaching services if your conduct is deemed inappropriate, and in such cases, no refund will be issued for any remaining sessions or unused services.
d. Coaching Outline: Before your online coaching lessons begin, we will provide you with a comprehensive outline detailing the specific terms, structure, and expectations for your coaching program. This outline will form an integral part of these Terms.
5. Non-Refundable Policy All sales of digital products and online coaching services are final. No refunds will be issued for any reason, except in our sole and absolute discretion in extraordinary circumstances. We clearly state this non-refundable policy at the point of sale for all our products and services. Please carefully consider your purchase before completing the transaction.
6. Disclaimer of Warranties We provide our digital products and online coaching services 'as is' and 'as available,' without warranties of any kind, express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
While we strive to provide high-quality materials and instruction, we do not warrant that our products or services will be error-free, uninterrupted, secure, or meet your specific requirements. We make no representations or warranties regarding the effectiveness or accuracy of our digital products or online coaching services. Individual learning results may vary significantly, and we do not guarantee that you will achieve any specific level of fluency in spoken Mandarin or any other particular outcome.
7. Limitation of Liability To the fullest extent permitted by applicable law, Classy Mandarin, its affiliates, directors, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, whether incurred directly or indirectly, arising out of or in connection with:
Your access to or use of or inability to access or use the digital products or online coaching services;
Any conduct or content of any third party on the services;
Any content obtained from the services; and
Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Our total aggregate liability for any claims arising out of or relating to these Terms or the services, regardless of the form of action, will not exceed the amount you paid to Classy Mandarin for the specific product or service giving rise to the claim.
8. Governing Law and Dispute Resolution: These Terms will be governed by and construed under the laws of Belgium, disregarding its conflict of laws provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall be submitted to the exclusive jurisdiction of the courts located in Ghent, Belgium.
9. Changes to Terms We reserve the right to modify or update these Terms at any time, in our sole discretion. Any changes will be posted on this page and will be effective immediately upon posting. We may also notify you of significant changes via email or through prominent notices on our website. Your continued use of our digital products or online coaching services following the posting of changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.
10. Third-Party Links Our website or materials may contain links to third-party websites or services that are not owned or controlled by Classy Mandarin. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Classy Mandarin shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
11. Severability If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
12. Waiver No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Classy Mandarin's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
13. Entire Agreement These Terms constitute the entire agreement between you and Classy Mandarin regarding the use of our digital products and online coaching services, and supersede all prior and contemporaneous agreements, understandings, representations, and warranties, whether written or oral.
14. Contact Information If you have any questions about these Terms,
please contact us at: Email: contact@classymandarin.com